Unlocking Your Potential: Why Working at SERVPRO Is a Path to Growth and Success

2/21/2024 (Permalink)

Team members standing together before beginning a mitigation project.

Are you looking for more than just a job? Do you crave a career that provides financial stability and fosters personal and professional growth? Look no further than SERVPRO NE Grand Rapids, where multiple opportunities await from entry-level techs to project managers and executive leadership positions.

At SERVPRO, we understand that our employees are our greatest asset. We offer more than just a paycheck; we provide a path to success. Here's why working at SERVPRO is not just a job but a gateway to a fulfilling career:

1. Training and Development: From day one, you'll have access to top-notch training and development programs to enhance your skills and knowledge. Whether new to the industry or a seasoned professional, there's always room to grow at SERVPRO.

2. Career Advancement: We believe in promoting from within and providing our employees opportunities to advance their careers. With our commitment to internal growth, you'll have the chance to climb the ladder and take on new challenges as you progress in your career.

3. Supportive Environment: SERVPRO NE Grand Rapids fosters a supportive work environment where everyone is valued and respected. Our team-oriented culture encourages collaboration and innovation, allowing you to thrive personally and professionally.

4. Variety of Opportunities: SERVPRO NE Grand Rapids offers various opportunities across different roles and locations. Whether you are interested in restoration, sales, marketing, or operations, you have a place at SERVPRO.

5. Making a Difference: Every day, our employees can make a real difference in the lives of others by helping homeowners and businesses recover from disasters. There's no greater reward than knowing your work positively impacts your community.

In conclusion, working at SERVPRO is more than just a job—it's a chance to unlock your full potential and achieve personal and professional success. Join us today and embark on a journey towards a brighter future. Your career awaits at SERVPRO.

SERVPRO First Responders Bowl!

12/20/2021 (Permalink)

Air Force and Louisville are set to face off in the 2021 SERVPRO First Responders Bowl!

SERVPRO is set to host the fourth annual SERVPRO First Responder Bowl, a great college football game honoring the everyday frontline heroes in towns and cities across the nation. This year's game will be played Tuesday, December 28, 2021 at SMU's Gerald J. Ford Stadium, located on the campus of Sothern Methodist University (SMU) in University Park, Texas. Kickoff for the game is set for 2:15pm (CT) on ESPN.

Each year, SERVPRO asks their franchises nationwide to submit the name of a first responder in the local community to be considered for special recognition at the game. SERVPRO selects one first responder from this group of nominees to be honored with an award.

In previous years, through the generosity of corporate partners, the SERVPRO First Responder Bowl has been able to provide thousands of free tickets for first responders to attend the bowl game with their families.

Rick Isaacson, CEO of SERVPRO Industries, LLC says it best, "SERVPRO deals with the aftermath of the unexpected every day, but first responders deal with the unexpected when it's happening. They are the first on the scene, putting themselves in harm's way to protect people and property. The SERVPRO First Responder Bowl is our opportunity each year to say 'thank you' on a national stage to these brave men and women - and their families - who set an example of courage and sacrifice for all of us."

So please join us on December 28, 2021 to honor first responders everywhere!

What is soda blasting?

12/20/2021 (Permalink)

A SERVPRO Technician soda blasting in a house!

No matter the age or specific location, most homes in West Michigan, are prone to mold growth. What many homeowners don't realize, however, is that some mold cleanup strategies work better than others. If the crawlspace, attic, or other hard-to-reach area in your home has fallen victim to fungal spreading, mold soda blasting may be the answer.

What Is It?

A powerful technique indeed, mold soda blasting is a process that uses different types of media to clean mold from surfaces. While baking soda is the most common material used in combating mold damage, dry ice and sand are also used. This strategy is relatively new and can take less time and work than older methods.

How Does It Work?

Using a high-pressure compressed air spray, the mold cleaning professionals remove mold from tricky spots. Although baking soda is soft in texture, its granules have a scratchy surface that can break up mold. Afraid of inflicting damage on your home itself? Not to worry; mold soda blasting is tough on the fungal culprit but easy on mold-affected surfaces.

What Are the Steps?

The experts stress the importance of addressing a mold issue quickly. Once you’ve put the cleanup plan into motion, the pros will inspect your home to determine areas of mold growth. Be sure to inform the mold cleaners of any past flooding or other water damage so they can pick the right solutions. The crawlspace is usually a hot spot for mold issues in most homes. After the cleanup process has reached its end, the professionals may vacuum the area and wipe off surfaces.

Whether you have a mold-infested crawlspace, or you suspect the spores may have extended into other parts of the house, it is crucial to delve into cleanup beyond surface-level. Not only is mold soda blasting a heavy-duty form of cleaning; it is also an innovative strategy that aligns with busy lifestyles and tight schedules.

What are air scrubbers?

12/17/2021 (Permalink)

An example of the type of air scrubbers we use regularly!

Air scrubbers, or negative air machines, are a portable air filtration machine. It draws air from the surrounding area and passes that air through a series of filters. These filters efficiently remove particles from the air to improve indoor air quality.

Why does SERVPRO use Air Scrubbers?
The goal of every restoration job is to safely and efficiently return the indoor environment to preloss condition for the customer. Any job that involves cleanup of sewage, mold and or fire damage will generate significant amounts of particulates and odoriferous gases. These contaminants are a direct result of the damage itself, as well as the necessary process of treating and cleaning damaged materials. An air scrubber helps prevent these undesirable and potentially harmful particles and gasses from remaining in the indoor environment.

Mold Remediation
Mold remediation projects can release large quantities of mold and fungal spores into the air. These indoor air pollutants can affect the health and comfort of occupants. Air scrubbers are equipped with multiple pre-filters for removal of visible airborne particles. The final stage filter, HEPA, captures microscopic particles and microbes such as fungal spores. HEPA filters can capture particles as small as 0.3 microns.

If you have odors from sewage, mold, fire, or water damage, let one of our professionals remove and remediate odors "Like it never even happened."

Your items can be restored

12/16/2021 (Permalink)

Items from a fire loss in our Ozone treatment room.

After a fire or water loss in your home, you can be left searching for answers on what to do next. When disaster strikes you can be sure that SERVPRO of NE Grand Rapids, Ionia, and Montcalm Counties can be on the scene faster than the competition. While getting the structure cleaned up and restored as closely to its original state as possible will likely be your first priority, getting the items in your house that were damaged restored may be the last thing on your mind.

You may not know this, but depending on the level of damage your items have taken, they may be able to be restored to preloss condition. Losing items that are valuable to you monetarily or emotionally can be a gut wrenching experience, but just because something was damaged during a fire or water loss, doesn't mean you should automatically write it off as lost. We use the latest industry techniques to make sure you can keep the items from your home that are important to you.

Here's a quick run down of some of those techniques:

Ultrasonic Washing. Items that can be washed with water are placed in a tub with cleaning solution. Ultrasonic waves are pushed through the water creating millions of imploding bubbles that scrub the item clean.

Dry Sponges. Dry sponges are a special type of sponge that is used to wipe soot off of items. The chemicals within the sponge help it draw soot from the items it scrubs without smearing it on the item.

Ozone Treatment. This is a process where items are placed in a room and ozone gas is filtered through the room. Ozone binds with particles that produce smells and neutralizes the odor at the source. This method is primarily used to get rid of the smell of smoke.

Before you decide to throw away items after your fire or water loss consult with a SERVPRO professional to see if those items can be restored.

Emergency Ready Program (ERP)

12/14/2021 (Permalink)

Download the app today!

One of the worst things that can happen to any business owner is experiencing a massive disaster that puts you out of business. As many as 50% of businesses never recover following a disaster according to the latest industry research. Of the businesses that do survive, the overwhelming majority of them has a preparedness plan in place. Planning in case of a disaster can serve as an insurance policy aimed at peace of mind. It can help you act faster to an emergency, and recover quicker.

At SERVPRO of NE Grand Rapids, Ionia, and Montcalm Counties, we offer an Emergency Ready Profile for your business. Having an ERP in place will help you minimize business interruption, and get you back in action as quick as possible. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

The best part about our Emergency Ready Profiles? They're 100% free of charge. We want you to be as prepared as possible in case of an emergency. If you're interested in this wonderful service we offer, be sure to give us a call. (616) 647-4300.

About SERVPRO of Big Rapids/Fremont

SERVPRO of Big Rapids/Fremont specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Ready faster to any disaster

12/3/2021 (Permalink)

One of our dedicated team members getting air movers into place to dry out the walls.

On the day before Thanksgiving around 4 P.M. we got a call that Ross College of Grand Rapids had suffered a water loss from a fire suppression sprinkler breaking. Despite being late in the day before a holiday, we were on the scene in a matter of minutes. Water poured out of the fire suppression system for 15 minutes, while that may not seem like a long time, it's an eternity with how fast water can pour out of a broken sprinkler head.

We had three crews on the scene to start mitigation services, and got to work immediately extracting an impressive amount of standing water from the main floor and basement. Water had made its way into the walls and in some areas of the basement ceiling. We ended up setting up over 100 air movers to dry the walls and ceiling throughout the building, that ran for nearly three days. In total over 3,000 sq feet of commercial property was damaged from only 15 minutes of water running through the broken sprinkler head.

When dealing with a water loss, time is a serious factor in how much damage can be prevented. When time is of the essence there's no one better to call than SERVPRO of NE Grand Rapids, Ionia, Montcalm Counties and Big Rapids/Fremont. We have the manpower, equipment, and can do attitude to get to your emergency faster than the competition 24/7/365. We work harder to fix your worst nightmare, and give you the peace of mind that things will be back to normal soon. To put it simply, we make it "Like it never even happened."

Dealing with water or fire damage? Give us a call 616-647-4300

Michigan Restaurants are Open for Indoor Dining!

2/2/2021 (Permalink)

What local restaurant are you heading to first?

Happy February, Friends! This is an exciting month to be a Michigan resident! For all of you who are sick of eating take out at home and/or cooking, it’s time to celebrate, because Michigan restaurants are now open for indoor dining! But before you head out to your favorite restaurant, keep in mind that there are regulations put in place by Governor Gretchen Whitmer to reduce the spread of Covid-19 as much as possible. According to Michigan.gov, indoor dining in groups of up to 6 people is allowed, and the indoor capacity cannot exceed 25%.  There is also a 10:00 PM curfew set in place, and of course,  masks and social distancing are required. As long as you follow these guidelines, you are good to go! Grab your mask, hand sanitizer, and wallet, and get out there and support local Michigan restaurants! Happy indoor dining, everybody! Cheers to no dishes tonight!

Training Demonstration!

12/23/2020 (Permalink)

One of the best ways to learn is by watching our peers. Thanks for the hands on demonstration, Joey!

No matter how much experience you have, there is always something new to learn! Here at SERVPRO of NE Grand Rapids, we like to give our employees the opportunity to hold a training demonstration for the rest of the staff. The training demonstration could be on anything from cleaning the trucks, to how to use a specific tool! Everybody has something to bring to the table, and we love getting the chance to learn from our peers. In this photo, our asset manager, Joey, is giving us a demonstration on how to clean out hoses from the water trucks. Joey has been with us for about 4 years now, and has learned A LOT about the restoration business. We appreciate Joey taking the time to put together a training demonstration for us! 

SERVPROXIDE--Now available on Amazon!

12/22/2020 (Permalink)

SERVPROXIDE is a professional residential, commercial, & hospital disinfectant that kills and eliminates 99.999% of viruses and bacteria!

Did you hear the good news?! SERVPRO’s very own SERVPROXIDE is now available on Amazon! SERVPROXIDE is a professional residential, commercial, & hospital disinfectant that kills and eliminates 99.999% of viruses and bacteria! Keep reading to learn more about this professional cleaning agent!

• KILLS AND ELIMINATES 99.999% OF VIRUSES AND BACTERIA—Reduces the spread of germs and pathogens on all treated surfaces. EPA registered product.

• 100% BIODEGRADABLE SURFACTANT—Proprietary hospital-grade disinfectant that sanitizes hard and soft surfaces, and is environmentally responsible.

• SAFE FOR USE AROUND FOOD, CHILDREN AND PETS. Safe for use around equipment used for food preparation. 

• DISINFECTS AS IT CLEANS—Sanitizes hard non-porous surfaces in 60 seconds, and provides 99.999% sanitization of food contact surfaces.

• SAFE TO USE EVERYDAY—For general purpose use. Does not require gloves.

Professional cleaning power at your fingertips. Now available on Amazon. https://amzn.to/39sbsjb

Get to know SERVPRO of North East Grand Rapids!

12/20/2020 (Permalink)

With over 15 years of experience in the restoration industry, SERVPRO of NE Grand Rapids is ready to serve you!

With 15 years’ experience SERVPRO of NE Grand Rapids has been serving Grand Rapids and its neighboring cities for years. Through experience and compassion we have gained a reputation as the premier restoration service in our community. Owners Brent and Jessica Griffioen go above and beyond for their clients and employees treating everyone as a part of their family. The same compassion applies to the services our franchise location offers. We understand that every job is unique and must be handled delicately to ensure that all parties are satisfied when the process is over. We work with both homeowners and local businesses to offer the highest possible standard of professionalism and safety. We pride ourselves on the honest inspections for your home with concerns of damage from anything from water to bio-hazard issues. We are a preferred vendor for large insurance companies and participate by invitation in structured vendor programs and contracts. We have developed relationships with insurance companies that create an easy work environment within your home that makes your policy claims efficient and worry free. Our company goal is to help minimize the interruption and make your disaster “Like it never even happened.”

SERVPRO of NE Grand Rapids understands the stress and worry that comes with a fire or water damage and the disruption it causes to your life, home, or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of NE Grand Rapids specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage.

SERVPRO of NE Grand Rapids can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of North East Grand Rapids..

If you would like to schedule service or an estimate for your home or business, please call today! (616)647-4300

IICRC Certified Firm

12/17/2020 (Permalink)

We are an IICRC Certified Firm!

SERVPRO of North East Grand Rapids is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

SERVPRO of North East Grand Rapids specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Connecting during Covid

12/4/2020 (Permalink)

A simple phone call goes a long way when you can't meet in person!

Creating meaningful relationships, and maintaining open communication with insurance agents and adjusters is extremely important in the restoration business. Insurance agents and adjusters can provide us with helpful information that the customer might not know or be aware of! Agents and adjusters are also great referral sources, and can connect us with customers who need our assistance! To show our appreciation for our local agents and adjusters, we like to treat them each month to a little something special. Sometimes that means taking them out for drinks, participating in golf outings, or dropping off treats and goodies to let them know we care! 

However, our monthly treats and visits are looking a little different lately due to the Coronavirus. With many of our local agents and adjusters working from home, we’ve had to get creative with how we connect people! This year has been hard on everyone, so now more than ever it’s important to let people know you appreciate them. If you can’t connect with your agents or adjusters in person, a simple phone call goes a long way. Taking the time to call someone on the phone just to check in shows that you care and that you haven’t forgotten about them. Other ways we are supporting our agents and adjusters is by sending gift baskets made by local businesses. If a gift basket isn’t in the budget, a simple thinking of you card sent in the mail is a great way to let your agents and adjusters know you care! Other ways to support your agents and adjusters is to like, follow, and recommend their business pages on social media. We know these ideas aren’t a replacement for connecting face to face, but it’s a great way to maintain your relationships until you can safely meet again in person! 

October is Breast Cancer Awareness Month

10/16/2020 (Permalink)

Head to www.nationalbreastcancer.org to learn more about breast cancer, and how you can raise awareness!

October is many people’s favorite month of the year. The leaves have changed color, the weather is cooler, and Halloween festivities are right around the corner. On top of all that autumn goodness, October is also breast cancer awareness month! 

According to the World Health Organization, breast cancer is the most common cancer among women worldwide, claiming the lives of hundreds of thousands of women each year and affecting countries at all levels of modernization. In fact, 1 in 8 women in the United States will be diagnosed with breast cancer in her lifetime. These statistics are alarming, which is why it’s important to spread awareness not only in October, but all year round! To learn more about breast cancer and how you can spread awareness, head over to https://www.nationalbreastcancer.org/breast-cancer-facts 

(All statistics and facts listed in this post were found on https://www.nationalbreastcancer.org/breast-cancer-facts) 

President's Day!

2/17/2020 (Permalink)

Photo by Aaron Burden on Unsplash

In honor of President’s Day, consider the following quote from Martin Van Buren, who was the 8th president of the United States.

“It is easier to do a job right than to explain why you didn't.”

One of the reasons this quote is so popular is because it’s applicable to all areas of life! You can apply it to your job, raising your kids, your marriage, school, or a project.

At SERVPRO of North East Grand Rapids, we apply this quote to every single job, every single day. We understand that your home and business are important to you, and we take pride in our ability to do the job right!. Maybe your home suffered water damage from a pipe leak, or your business experienced fire damage from a space heater. No matter the situation, SERVPRO of North East Grand Rapids is ready to respond ASAP! Our professional crews are expertly trained, and have years of experience enabling them to do the job right!

Use your ceiling fan to keep warm this winter!

12/24/2019 (Permalink)

Gently running your fan clockwise can help your home stay warm this winter!

An easy way to save money on heat this winter is by using your ceiling fan! Running your ceiling fan on low in a clock wise direction circulates warm air into your home or business. Since heat rises, the air by the ceiling is warmer than the air by the floor. According to todayshowhomeowner.com, “The reason the fan is set to rotate clockwise on low is to keep from creating a strong draft, which would cool you down just like it does in summer. Instead, the air near the ceiling is pushed up and outward, causing it to circulate down near the perimeter of the room. Since the air at floor level is warmer, the thermostat can be set lower, saving money and helping the environment at the same time. Any heat generated by the fan’s motor is a bonus in the winter, so you can keep it running whether you are present in the room or not.”

SERVPRO cares about our customers, and we love sharing useful home and office tips with you guys! That being said, if your home or office building is ever in need of restoration help, give us a call! SERVPRO’s team members are experts in mold, water, and fire restoration. We also do biohazard cleanup, as well as carpet and general cleaning! We are available 24 hours a day, 7 days a week. We look forward to working with you!

About SERVPRO of NE Grand Rapids:

SERVPRO of NE Grand Rapids specializes in the cleanup and restoration of residential and commercial property after a storm damage, fire, and smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you need help with cleaning up after Water, fire, or mold damage, call the Professionals at SERVPRO of NE Grand Rapids 24/7 616.647.4300

Customer Quotes!

12/23/2019 (Permalink)

Celebrating all of our customers from 2019, and looking forward to 2020!

We know you have many options when it comes to choosing a restoration company. SERVPRO believes in providing outstanding service, as well as treating every customer like family. But don’t take our word for it, check out these quotes from our amazing customers!

“Amazing team and an amazing job!! When our washer flooded our basement, they were quick to help and did a truly amazing job! It really is like it never happened!”

“These guys are Awesome! Quick, thorough, knowledgeable and Professional.”

“Very professional, great time management, answered all our questions, and very sympathetic in a stressful situation.”

“Our church had a pipe break sending a large amount of water into our children’s area. SERVPRO worked around the clock to get us back up and running. Hands down amazing service!”

“Great service. Came late on a Thursday afternoon and spent 4 hours hauling away carpet backer and baseboard. Everything was dried up by the weekend.”

“I was very impressed with the work that SERVPRO did for us. They were prompt, friendly, and professional. They took the time to fully discuss the scope of the work before they started. After the work was complete, they did a thorough walk through and made sure our expectations were met before they left. Great work!”

We are incredibly thankful for each and every customer who chooses SERVPRO for restoration work. If your home or commercial building is in need of damage clean up, give us a call! We are available 24 hours a day, 7 days a week!

SERVPRO visits animal Shelters!

12/23/2019 (Permalink)

SERVPRO had the BEST time visiting Bellwether Harbor animal shelter!

Recently, SERVPRO had an incredible opportunity to visit two wonderful animal shelters and drop off donations. One of SERVPRO’s favorite activities is connecting with the local community.  Everyone in our office loves animals, so we were excited to meet a need and visit these awesome shelters! The staff at both shelters were great! They gave us tours, provided us with helpful information, and let us play with the animals! It was great to see people in our community working hard to make a difference for abandoned, neglected, and abused animals. It was difficult to leave the shelters at the end of the day, but we left knowing our donations were given to two amazing facilities! A big thank you to Caitlyn from the Kent County Humane society, and Carmen from Bellwether harbor! Your dedication to helping animals has not gone unnoticed!

 About SERVPRO of NE Grand Rapids:

SERVPRO of NE Grand Rapids specializes in the cleanup and restoration of residential and commercial property after a storm damage, fire, and smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you need help with cleaning up after Water, fire, or mold damage, call the Professionals at SERVPRO of NE Grand Rapids 24/7 616.647.4300

Rockford Santa parade!

12/17/2019 (Permalink)

Our box truck is ready for the Holidays!

Here at SERVPRO, we love getting to know our local community! One of our favorite ways to get involved is through the Rockford Michigan Santa Parade! Every year in December, Rockford puts on a festive parade to celebrate the holidays, and we love being a part of it! A few Saturdays ago, SERVPRO employees along with their families met up for a quick breakfast before the parade. We carpooled to Rockford, and decorated a SERVPRO box truck with blinking lights and a pretty wreath. Despite the cold, everyone loved passing out candy and packets of hot chocolate to the kids watching the parade. It was a fun way to connect with our community, and say hi to those who have supported us! Can’t wait until next year!

Why SERVPRO?

12/9/2019 (Permalink)

Our team is ready to help!

We know that you have many options when it comes to choosing a restoration company. So why go with SERVPRO? What makes us different? We asked some of our employees what it is about SERVPRO that makes us stand out. Here are some of their answers.

“SERVPRO is special because we treat each and every customer as if they were family. We go above and beyond to help during a difficult time and sure the customer is happy with the end result and the work we did”.

“Our bright neon colors make us stand out, but more than that, we are always willing to go the extra mile for customers. Top to bottom excellence in customer service”.

“SERVPRO stands out because of the passion and dedication of the crews. Everyone from our amazing owners to our newest team members display so much love for each other and our clients on a daily basis.”

“I think the answer is simple. SERVPRO doesn’t believe in “good enough.” We don’t quit until we are positive it’s the absolute best we can do. Our customers are going through a difficult time when they call us. It’s our job and our pleasure to treat the customer with dignity and respect. We don’t treat our callers like a number. We treat each caller as if they were a member of our family coming to us for help.”

Notice a theme in these statements? SERVPRO stands out because of the dedication our employees have for the job. SERVPRO is different because our professional crews aim for excellence when it comes to restoring your home or commercial building from damage. Lastly, SERVPRO is different because when you call us, you’ll feel like you’re talking to family. If your home or business suffers from damage, call the professionals at SERVPRO. We genuinely care, and we will work hard to restore the damage, “Like it never even happened”.

 About SERVPRO of NE Grand Rapids:

SERVPRO of NE Grand Rapids specializes in the cleanup and restoration of residential and commercial property after a storm damage, fire, and smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you need help with cleaning up after a fire damage event call the Professionals at SERVPRO of NE Grand Rapids 24/7 616.647.4300

SERVPRO community values

10/22/2019 (Permalink)

Join SERVPRO in helping Michigan's children stay warm this winter!

At SERVPRO, we truly care about people. We feel so grateful every time a customer trusts us to restore the damage done to their home or business. We also care about our community, and believe in finding opportunities to give back. Since SERVPRO is locally owned and operated, we are able to connect with our neighborhoods and get to know the needs of our community. With the cold temperatures coming in fast, our goal for this winter was to find a way to help Michigan residents stay warm.

With a little brain storming and a dash of creativity, we partnered up with a local school to organize a coat drive! We are so excited to be able to team up with other local businesses and make our community a better place. We are grateful for the chance to serve this school and hope our kid’s coat drive will brighten their spirits!  

If you ever need assistance in restoring damage from a storm, flood, fire, or mold, don’t hesitate to reach out to SERVPRO! Our team will be more than happy to help you find peace of mind in the midst of tragedy.

Call SERVPRO the first signs of Mold

12/27/2018 (Permalink)

Mold can grow on anything

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 616.647.4300

Leave the Board-up Services to the Professionals

12/26/2018 (Permalink)

Our teams are ready to Help!

Leave the Hassle of Board-Ups to the Professionals

Whether after a fire, storm, or other structural disaster, boarding up damaged property is a burden that no one should ever have to go through—especially if it is your property that has been damaged. Our teams specialize in keeping your property safe from any further damages that might come arise.

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, making the situation even worse. The process of boarding up after an unexpected damage can also be as dangerous as the damage itself. We are also concerned about keeping your belongings safe and not exposed to multiple elements or theft. Your SERVPRO® Franchise Professionals can board up the damaged property and mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.”

If you have an emergency and need our help fast call us immediately!

SERVPRO of NE Grand Rapids provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in NE Grand Rapids area we can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions?

Call Us 24/7 – (616) 647-4300

Prevent an Ice Dam on your Roof this Season

12/26/2018 (Permalink)

Ice build up on a house roof

Every year we deal with an excessive amount of snow and cold temperatures that take a toll on your property. When the snow falls the last thing that you think about are ice dams that form on your home and the damage that they can cause. With some steps of prevention and things to look for you can save a lot of headache and money this winter season.

Things to look for when you suspect you have an ice dam problem:

• You see icicles forming behind the gutter
• Ice or water starts to form on the siding or around windows
• Ice begins to build on top of the gutters or lower edge of roof
• You see icicles forming on the edge of your roof this can be with or without gutters
• Ice begins coming through the soffit vents or through the soffit itself.
• PREVENTING ICE DAMS
• You can scrape snow from the roof whenever it falls, using a snow rake or a broom or plastic shovel. Keeping the access snow from building up on the edge of the roof.
• Heated cables are another prevention tip for ice dams. Attached with clips along the roof's edge in a zigzag pattern, heated cables combat ice dams that lift shingles and cause leaks

These simple tips and things to look for will make it easier to know what the next steps are when dealing with water leaks in your home. Prevention is the key focus but sometimes the damage is done to the home and you need help cleaning up the water that made its way in from your roof and that’s where SERVPRO of NE Grand Rapids comes in and helps you make it "Like it never even happened."

About SERVPRO of NE Grand Rapids

SERVPRO of NE Grand Rapids specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you need help with cleaning up after water damage is in your home call the Professionals at SERVPRO of NE Grand Rapids 24/7 616.647.4300

Plants can do what for my home?

12/24/2018 (Permalink)

There are over 26 different kinds of plants that clean air

Sure, that potted fern is pretty, but can it really spruce up the air quality in your home? Studies by scientists at NASA, Pennsylvania State University, the University of Georgia and other respected institutions suggest that it can.

Plants are notoriously adept at absorbing gases through pores on the surface of their leaves. It's this skill that facilitates photosynthesis, the process by which plants convert light energy and carbon dioxide into chemical energy to fuel growth.

But scientists studying the air-purification capacities of indoor plants have found that plants can absorb many other gases in addition to carbon dioxide, including a long list of volatile organic compounds (VOCs). Benzene (found in some plastics, fabrics, pesticides and cigarette smoke) and formaldehyde (found in some cosmetics, dish detergent, fabric softener and carpet cleaner) are examples of common indoor VOCs that plants help eliminate.

These VOCs and other indoor air pollutants (such as ozone) have been linked to numerous acute conditions, including asthma and nausea, as well as chronic diseases such as cancer and respiratory illnesses.

Indoor Plants Help with Removing Harmful Compounds from the Air

An indoor plant's ability to remove these harmful compounds from the air is an example of phytoremediation, which is the use of any plant — indoors or out — to mitigate pollution in air, soil or water.

Indoor plants remove pollutants from the air by absorbing these gases through their leaves and roots. The microorganisms that live in the soil of potted plants also play an instrumental role in neutralizing VOCs and other pollutants.

While most leafy plants are adept at purifying indoor air, some of the plants that scientists have found most useful in removing VOCs include Japanese royal ferns, spider plants, Boston ferns, purple waffle plants, English ivy, areca palms, golden pothos, aloe vera, snake plants and peace lilies.

Source: https://www.livescience.com/38445-indoor-plants-clean-air.html

Clean Air is important when it comes to your home where you and your love ones spend most of your time. If these tips didn’t help you achieve the clean air you were hoping call SERVPRO of NE Grand Rapids and schedule an appointment for us to clean your homes Air Ducts to make sure your air is running clean

Staying warm this winter season without disasters

12/18/2018 (Permalink)

Stay warm without worry this year

The winter season is here and with it comes shorter days and lower temperatures. No matter where you live, winter brings a change in the weather. Many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves to help keep homes warm. Did you know, heating equipment is a leading cause of home fire deaths? According to the National Fire Protection Association, heating equipment fires cause an estimated $1 billion in direct property damage annually. Keep the following safety tips in mind to help reduce your risk of a heating-related fires in your home the winter season.

• Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
• Remember to turn portable heaters off when leaving the room or going to bed.
• Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot “kid-free zone” around open fires and space heater
• Test smoke alarms monthly
• Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.

Source: National Fire Protection Association

About SERVPRO of NE Grand Rapids

SERVPRO of NE Grand Rapids specializes in the cleanup and restoration of residential and commercial property after a storm damage, fire, and smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you need help with cleaning up after a fire damage event call the Professionals at SERVPRO of NE Grand Rapids 24/7 616.647.4300

Safety tips to keep your Home from Tricks this Halloween

10/24/2018 (Permalink)

Keep your Home Safe this Halloween

With trick-or-treaters running the streets in search of the best house on the block for the best candy that makes you think about how close Halloween is upon us. When it comes to having the best costume or the best candy as a home owner there are some things you should keep in mind before the big night. Keeping your property safe is key to have a safe and fun holiday with friends and family. There are a handful of tips to make sure are covered.

Outdoor Lighting - Make sure paths to your house are well lit for your trick-or-treat visitors to ensure their safety entering your yard or your front porch. Using lights that are not hazards examples being glow sticks or maybe even string lights to guide people to your front door can help out.

Family Pets - Your family pet maybe be great around friends and family and super friendly but keep in mind the little kids showing up at the door dressed as a scary monster. Having the door bell ringing all night can maybe brother your dog and sent them into a barking match. It’s always a good tip to keep your pets locked up and away from all the noise and visitors to ensure fun for everyone.

Fire Safety - Another thing to keep in mind is the freshly craved pumpkins that sit outside your door you and your family spent quality time craving. What’s a craved pumpkin without something to light up your artwork for the neighborhood to see? Have some concerns in mind about fire safety and what alternatives to use other than candles to prevent a scarier problem from happening to your home. With fire safety on the top of list to prevent maybe double check for any other hazards that might be around your home. Using these quick and small steps can make the difference to getting a treat over a trick this year. If you come across damages to your home this holiday from fire or water damages just know SERVPRO of NE Grand Rapids is here to help.

About SERVPRO of NE Grand Rapids

SERVPRO of NE Grand Rapids specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you need help with cleaning up after a fire or water damage event call the Professionals at SERVPRO of NE Grand Rapids 24/7 616.647.4300